BonusStrike Casino Data Protection
At BonusStrike, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform at bonusstrike.com. By registering an account or continuing to use our services, you agree to the terms set out in this document. We encourage you to read this policy carefully so you fully understand our practices. BonusStrike is operated by Fortune Master Limitada, and we are committed to handling your data responsibly and transparently.
Who We Are
We are Fortune Master Limitada, the company behind BonusStrike Casino. Our platform is licensed under Curaçao regulations and has been operating since 2019. We provide gaming services including slots, live casino, sports betting, table games, and more to players across multiple regions. Our registered contact for data-related enquiries is available via customercare@bonusstrike.email or by phone at +44 208 157 1705.
What Information We Collect
When you interact with our BonusStrike platform, we may collect various categories of personal data. This information is necessary for us to provide our services, process transactions, verify your identity, and comply with legal obligations.
Information You Provide Directly
- Your full name, date of birth, and nationality
- Email address, phone number, and residential address
- Username and password created during registration
- Payment details including card numbers, e-wallet identifiers, and cryptocurrency wallet addresses
- Identity documents submitted for verification purposes (passport, national ID, proof of address)
- Communications you send to our support team
Information We Collect Automatically
- IP address, browser type, and device information
- Login and session data including timestamps
- Gaming activity, transaction history, and bonus usage
- Cookies and similar tracking technologies (see our Cookie section below)
- Geolocation data to verify eligibility and compliance with restricted country policies
How We Use Your Data
At BonusStrike, we use the information we collect for the following purposes:
- To create and manage your player account
- To process deposits and withdrawals across methods such as Visa, Mastercard, Bitcoin, Tether, and other supported options
- To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
- To administer bonuses, free spins, loyalty programme rewards, and promotional campaigns
- To provide customer support via live chat, email, and phone on a 24/7 basis
- To detect fraudulent behaviour, prevent abuse, and protect the integrity of our platform
- To personalise your experience and send you relevant promotional communications (where you have consented)
- To comply with applicable laws and regulatory requirements under our Curaçao licence
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity — processing is required to fulfil the agreement between you and BonusStrike Casino when you register and use our services
- Legal obligation — we are required by law to collect and retain certain data for regulatory compliance
- Legitimate interests — we may process data to protect our business, prevent fraud, and improve our platform
- Consent — for marketing communications, we rely on your explicit consent, which you may withdraw at any time
Cookies and Tracking Technologies
Our BonusStrike website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use cookies to:
- Keep you logged in during your session after bonusstrike login
- Remember language and currency preferences
- Analyse how players navigate our platform
- Serve relevant promotional content
You can manage cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the functionality of our site.
Sharing Your Personal Data
We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:
- Payment processors and financial institutions to facilitate deposits and withdrawals
- Identity verification and KYC service providers
- Game software providers such as BGaming, NetEnt, Spribe, PG Soft, Evolution, and others
- Fraud prevention and security services
- Legal authorities and regulators when required by applicable law
- Our internal corporate group where necessary for business operations
All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. In most cases, this means we may retain your data for up to five years following account closure. Transaction records required for AML compliance may be held for longer periods as mandated by law.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. We at BonusStrike respect these rights and will respond to any valid request in a timely manner. Your rights may include:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data, subject to legal obligations
- The right to withdraw consent for marketing at any time
- The right to object to certain types of data processing
- The right to data portability where applicable
To exercise any of these rights, please contact us at customercare@bonusstrike.email. We will acknowledge your request and respond within 30 days.
Security Measures
Our BonusStrike platform employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmissions, secure server infrastructure, and strict internal access controls. Withdrawals above 1,000 EUR are subject to additional verification of gaming transactions to ensure the security and legitimacy of all financial activity on your account.
Restricted Countries
We do not knowingly collect personal data from individuals located in restricted jurisdictions. Our services are not available to residents of the United States, Spain, Ukraine, France, Georgia, the Netherlands, or Italy, among others. This list may be updated by us at any time without prior notice. If we become aware that we have inadvertently collected data from a restricted region, we will take steps to delete it promptly.
Inactive Accounts
Please note that accounts with no login activity for 180 consecutive days are considered inactive. We reserve the right to apply a monthly administration fee of €5 to such accounts, as outlined in our terms and conditions. We may also contact you prior to applying this fee if we hold a valid email address for your account.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Your continued use of our BonusStrike Casino services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team. We are available 24/7 and aim to respond to all enquiries promptly.
- Email: customercare@bonusstrike.email
- Phone: +44 208 157 1705
- Live Chat: Available directly on our website at bonusstrike.com
We are here to help and take every data protection concern seriously. Thank you for trusting BonusStrike with your personal information — your privacy matters to us.
Content updated: July 13, 2026